Privacy Policy

Effective Date: 09-02-2025

At Glenmore Home Maintenance & Carpentry, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect your information when you visit our website GlenmoreHMC.com, By using our website and submitting your personal information, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you visit and interact with our website:

Personal Information

• Contact Form Data: When you fill out a contact form on our website, we collect personal details such as:
  • Name
  • Email Address
  • Message/Inquiry

Non-Personal Information

• Cookies and Usage Data: We may collect non-personal data such as:
  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited on Our Website
  • Time Spent on Each Page
  • Referring URL

This information helps us analyze trends, monitor the performance of our website, and improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Your Inquiries: We use the contact form data to respond to your inquiries or provide customer service.
• To Improve Our Services: We may analyze usage data to improve the functionality and user experience of our website.
• To Send Communications: If you subscribe to our newsletter or opt-in for updates, we may send you marketing communications. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
• To Comply with Legal Obligations: We may use your data to comply with any applicable legal requirements or to protect our rights and property.

We will never sell, rent, or share your personal information with third parties without your consent, except as required by law.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. They help us analyze web traffic, store your preferences, and personalize content for you.

You can manage cookie preferences through your browser settings. You can choose to accept or reject cookies, but please note that rejecting cookies may limit your ability to use some features of the website.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the proper functioning of our website (e.g., remembering your preferences or login details).
• Analytics Cookies: These cookies allow us to track website traffic and usage patterns to improve our content and services.
• Marketing Cookies: These cookies are used to display personalized advertisements based on your interests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. As a result, we cannot guarantee absolute security.

5. Third-Party Links and Services

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites that you visit.

In some cases, we may use third-party services (such as analytics providers, advertising networks, etc.) to assist in the operation of our website. These third parties may have access to your personal data in order to perform services on our behalf, but they are obligated not to disclose or use it for any other purpose.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, such as responding to inquiries or complying with legal obligations. If you no longer wish to receive communications from us, you can opt-out, and we will delete your personal data upon request, subject to any legal obligations to retain it.

7. Your Rights

If you are located in the European Union (EU), or if applicable in other jurisdictions, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct or update your personal information if it is inaccurate or incomplete.
• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restrict Processing: You can request the restriction of processing of your personal data in certain circumstances.
• Right to Object: You can object to the processing of your personal data in certain situations, such as for direct marketing purposes.
• Right to Data Portability: You have the right to request a transfer of your personal data in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us at [Contact Email].

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the new version on this page, along with the updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Glenmore Home Maintenance & Carpentry
Email: info@glenmorehmc.com
Phone: 0830104506